Success Stories

EWM 9.4 Stand-Alone implementation with S4-Hana. The project was originally assigned to another company until the end of the construction phase. BlueLine is incorporated to the last stages of the project and gets active on it from the Go-Live and beyond.

PROJECT DEVELOPMENT

Project Development

Actions

To better fit the Business Continuity, BlueLine assigned a Team with a Leader and mixt of resources on site and remote (CoE’s Team), taking care of the issues received as first responders on a 24/7 mode until reaching the stabilization of the operation.

Benefits

No impact on the Customer Service during this stage

Hyper Care

Hyper Care

Actions

To better fit the Business Continuity, BlueLine assigned a Team with a Leader and mixt of resources on site and remote (CoE’s Team), taking care of the issues received as first responders on a 24/7 mode until reaching the stabilization of the operation.

Benefits

No impact on the Customer Service during this stage.

AMS Support

AMS Support

Actions

Once the operations are stable, the BlueLine Support Team connect itself to the Client 1st Level Support Service already in place, to receive and cover 2nd and 3rd Level Tickets.

Benefits

Due to its designed documentation, Genoma, on purpose, was able to take over the 2nd Level Support with its own resources.

Continuous Improvement

Continuous Improvement

Actions

The improvements identified by the Support Team and the Operation itself, were sized and covered by a BlueLine Improving Team defined according to each initiative case by case.

Benefits

The Backlog of improving initiatives identified during the previous stage were successfully covered.

Operations’ Model Evolution

Operations’ Model Evolution

Actions

An assessment was performed to identify “Next Steps” to incorporate best practices and additional functionality available, in order to improve the current Operations’ Model

Topics to Review

“Geoposition Smart Task Assignmet
Task Interleaving
DAS (Dock Appointment & Scheduling)
Labor Management”

Overall Benefits

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Improve in the accuracy of the suppliers item’s reception and inventories levels.

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Real Time follow up to the sorting processes available to monitor the daily sales orders’ progress.

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Value generation through the supply chain by automatically optimize picking routs and reduce lead times to the final client, maximizing the suppliers appointment generation.

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+52 55-4738-4356 and soon we will get in touch with you.

Contacto

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