Success Stories

After a “QA” on a previous construction not developed by BlueLine, a reimplementation is performed for EWM 9.4 embedded on S4-Hana 17.09, in 4 months, including all operations’ processes (inbound, inventory of processes, outbound processes).

PROJECT DEVELOPMENT

Project Development

Actions

A Project Team was assigned with 90% of its resources remote on a CoE’s Team, ot execute a “QA” and, according to its results, this Team evolved to execute the reimplementation, fixing it according to the project phases and needs.

Benefits

Minimized Project duration due the use of CoE’s Team, to just 4 months.

Hyper Care

Hyper Care

Actions

Project Team is reinforced to assure a smooth Go-Live along with the Business Continuity, with an additional mixt of resources 90% remote, taking care of the issues received as first responders, and adjusting the remote resources according to the issues’ needs.

Benefits

A very smooth Go-Live stage were achieved.

Customer Service levels were not affected during this stage.

The project objectives were quickly reached due a Go-Live with no issues.

AMS Support

AMS Support

Actions

Once the operations are stable, the BlieLine Support Team connect itself to the Client 1st Level Support Service already in place, to receive and cover 2nd and 3rd Level Tickets.

Benefits

Substantial reduction of number of issues and fulfillment of the SLA’s defined.

Continuous Improvement

Continuous Improvement​

Actions

The improvements identified by the Support Team and the Operation itself, were sized and covered by a BlueLine Improving Team defined according to each initiative case by case.

Benefits

The Backlog of improving initiatives identified during the previous stage were successfully covered.

The products’ consolidated sorter model scope was expanded.

Operations’ Model Evolution

Continuous Improvement​

Actions

A strategy was developed for the evolution of the Operations’ Model, considering integrating a transportation solution into the EWM’s operations’ scheme.

Benefits

“TM’s implementation strategy.
SAC Control Board definition to support strategic, tactic and operative decisions.”

Overall Benefits

Bullet

Increase the fulfillment and accuracy inventory levels to cover the national metalworking products.

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Improve its regional position as a competitor in its market by collaborating with its suppliers to support the sales force by reacting quickly to sales orders.

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